At Global Cleaning Services LLC, our mission is to raise the standards of excellence in the cleaning industry by delivering high-quality services and placing customer satisfaction at the heart of everything we do.
Founded by Leandro Falcao Mendes Santana and Taciane Batista, our company was built on experience gained through major projects such as Service Credit Union and Porsche Dealership. These early opportunities refined our expertise and reinforced the value of quality service.
Since then, we have grown steadily, expanding our client base and building a diverse portfolio of more than 40 clients across Massachusetts, New Hampshire, and Maine.
We are proud to serve a wide range of respected businesses and organizations, including Applebee’s, Red Robin Restaurants, 99 Restaurants, Buffalo Wild Wings, Northshore Montessori School, NuPath School, Mashpee Dental Associates, Wells & Ogunquit Senior Center, Lobster Cove, Lobster Pound, The Merchant Restaurant, and Batson River, among others. Their trust reflects our consistent commitment to excellence.
Our dedication goes beyond cleaning. We strive to make a positive impact on the communities we serve by promoting healthier, safer environments. We invest in team training and sustainable technologies that minimize environmental impact while maximizing results.
We are grateful for the confidence of our clients and remain committed to growth, innovation, and the highest standards of quality. For us, every project is an opportunity to demonstrate our values, and we look forward to a future filled with continued success.
At Global University, we offer 100% online video training designed for the professional cleaning industry. Our goal is to ensure that every team member has access to best practices, updated techniques, and quality standards that reflect Global Cleaning Services’ commitment to excellence and responsibility.
Because excellence is achieved every day.
We appreciate the trust of our clients and remain dedicated to growing and innovating while maintaining the highest quality standards.
Every task is an opportunity to demonstrate our commitment to excellence, and we are excited about the promising future ahead of us.
Leandro is the Owner and CEO of Global Cleaning Services, bringing over 16 years of entrepreneurial experience to the company. He has built a strong and respected business by prioritizing quality, purpose-driven leadership, and meaningful relationships with both clients and employees. Actively involved in every aspect of the company, from strategic planning to daily operations, Leandro believes that people are the foundation of success. He values commitment, unity, and genuine care within his team, fostering a positive and collaborative work environment. Outside of his professional life, Leandro enjoys cooking and spending quality time with his family, finding balance and inspiration in both passions.
CEO
With a degree in Pharmacy, she brings strong analytical skills and technical precision to her role in financial management. She is responsible for accounts payable and receivable, financial planning, management reporting, and providing strategic support to the executive team. Her work is defined by organization, responsibility, and a strong commitment to the company’s financial sustainability and growth.
Head of Finance
He is a Senior Operations & Supply Chain Executive with over 30 years of expertise in logistics, transportation, warehousing, distribution, and demand and supply planning. Throughout his career, he has demonstrated strong expertise in identifying process improvements, optimizing operational tools, and developing efficient supply chain strategies that enhance performance, reduce costs, and strengthen operational resilience. Recognized for his strategic vision and hands-on leadership style, he consistently drives results and delivers measurable business outcomes in dynamic and fast-paced environments.
Executive in Operations
She is a Human Resources Manager with more than 20 years of experience in Human Resources and a degree in Electromechanical Engineering. Her career has been focused on aligning people with organizational goals through strategic HR practices and strong leadership. Having lived in the United States for five years, she brings valuable international experience in organizational development, leadership, and human resources management. At Global Cleaning Services, she leads the HR department with expertise in recruitment, training, performance management, and organizational culture. Passionate about travel, family, and cooking, she values building joyful and meaningful connections in both her personal and professional life.
Human Resources Manager
He is a versatile professional with a strong international background, including nine years of experience working aboard cruise ships. Throughout his career, he has developed high-level organizational skills in operations and advanced conflict resolution abilities through reception and customer service roles. His experience at Yes Auto Center further strengthened his expertise in negotiation and results-driven client support. Currently at Global Cleaning Service, he combines years of dedication, adaptability, and professionalism to consistently deliver high-quality service and maintain a strong sense of responsibility in his work.
Commercial Manager
She is excited to begin this new chapter as Customer Experience Manager. Her professional journey has always been connected to customer service, building meaningful connections, and paying close attention to every detail of the client experience. She believes that exceptional service starts with care, empathy, and excellence in everything that is done each day. Outside of work, she enjoys gaming, swimming, and exploring new places.
Customer Experience Manager
She has a degree in Accounting and a strong passion for Marketing, which led her to build a career focused on transforming brands into impactful stories. Self-taught and certified through several professional courses, she has more than five years of experience helping businesses strengthen their digital presence, build authority, and achieve meaningful results. By combining analytical thinking with creativity, she develops customized digital strategies focused on growth, brand authority, and conversion. Her work is driven by the ability to align strategic planning with effective execution in order to deliver measurable impact.
Marketing Manager
He is a Clinical Psychologist with 18 years of experience in human development and people training across schools, colleges, and both educational and business consulting environments. Throughout his career, he has developed strong expertise in mediating interpersonal conflicts, leading teams, and implementing strategic solutions aimed at optimizing processes and improving the organizational environment. He is recognized for his commitment to well-being, effective communication, and the ability to strengthen professional relationships through empathy, leadership, and collaboration.
Backoffice
Her journey in the United States began in December 2023. In January 2024, she started her career as a cleaner, and since then, she has stood out by delivering results and making a difference in every company she has worked with. Today, she serves as a supervisor, leading teams and ensuring excellence in the services provided.
Service Quality Supervisor
The professional has solid experience in production and logistics coordination in companies in Brazil, working strategically in process organization, team management, and operational optimization. In the United States, the professional gained experience in the construction industry, contributing to the execution and monitoring of projects with a focus on quality and efficiency. Currently, the professional works at Global Cleaning Services as a cleaning specialist, standing out for commitment, attention to detail, and excellence in service delivery.
Cleaning Specialist
Moosey and Nanook represent the essence of the brand. Moosey, the moose, symbolizes vision, direction, and conscious leadership. Nanook, the bear, represents strength, protection, and team spirit. Together, they reflect who the company is: unity, responsibility, and a commitment to excellence, caring for people while continuing to grow.
Listening Support
